What we stand for

Want to get to know more about our vision, Mission and values
Our Vision

Our Vision

Inspiring Love of Life

Our Mission

With the above vision firmly planted in our hearts, our mission is to provide a integrated community that allows our residents live a great life with a kind, compassionate, reliable team.

Our Values

To realise the vision and accomplish our mission we believe values are important to our company and consider them as a ‘guiding beacon’ for all who work within Cara Living. They support our vision, shape our culture, are at the heart of everything we do, and are never negotiable – our four core values are as follows:

Service

WORKING FROM THE PRINCIPLE THAT SERVICE IS THE BASIS OF ALL RELATIONSHIPS

PROVIDING THE HIGHEST LEVEL OF SERVICE
ANTICIPATING THE NEED
LOOKING FOR NOTHING IN RETURN
RESPONDING FULLY AND HOLDING NOTHING BACK
PUTTING OUR WHOLE HEARTS INTO THE WORK
LEAVING THINGS TO SUIT THE CLIENT NOT TO SUIT OURSELVES

Excellence

STRIVE TO BE ENCELLENT IN EVERYTHING WE DO

NO SHORT CUTS
ALWAYS SEEKING TO DO THE VERY BEST QUALITY WORK
STRIVING TO IMPROVE ON THE PREVIOUS EFFORT
GOING THE EXTRA MILE
THINKING CREATIVELY
DISTINGUISHING OURSELVES BY THE HIGHEST STANDARD OF WORK
BEING OUTSTANDING AMBASSADORS FOR CARA LIVING
ADHERING TO COMPANY POLICY

Compassion

HAVE COMPASSION IN WORKING WITH PEOPLE

LISTENING
ITS NOT ABOUT YOU
ATTENDING FULLY TO THE CLIENT’S NEEDS EVEN IF THEIR BEHAVIOUR IS CHALLENGING
SEEKING TO UPLIFT PEOPLE REGARDLESS OF HOW DIFFICULT
NOT TAKING THINGS PERSONALLY
WORKING WITH HUMILITY AND GRATITUDE
NOT SENTIMENTALITY
NOT BEING SELFISH

Honesty

HONESTY IS SO IMPORTANT IN OUR WORK

BEING OPEN AND SINCERE IN ALL OUR DEALINGS
SPEAKING THE FULL TRUTH
NOT STEALING
ADMITTING MISTAKES WITHOUT DECEPTION
DOING AS WE SAY
REPORTING ACCURATELY
RESPECTING THE CONFIDENTIALITY OF CLIENTS, COLLEAGUES AND OTHERS
NEVER SPEAKING ILL OF PEOPLE
KEEPING PROMISES
BEING TRUSTWORTHY